Privacy Policy
Pekcan AI
Effective Date: June 9, 2026
Website: pekcanai.com
1. Introduction
Pekcan AI ("Pekcan AI," "we," "us," or "our") is committed to protecting your privacy and handling your personal data transparently and responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access our website, use our services, or otherwise interact with us.
Pekcan AI is headquartered in Doha, Qatar and provides AI-powered automation, consulting, and technology services to clients worldwide.
This Privacy Policy is designed to comply with applicable privacy and data protection laws, including:
Qatar Personal Data Privacy Protection Law (Law No. 13 of 2016)
European Union General Data Protection Regulation (GDPR)
United Kingdom General Data Protection Regulation (UK GDPR)
California Consumer Privacy Act (CCPA), as amended
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
For the purposes of applicable data protection laws, the data controller is:
Pekcan AI
Doha, Qatar
Email: [email protected]
Website: pekcanai.com
3. Information We Collect
3.1 Information You Provide Directly
We may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Business information
Payment and billing information
Messages, inquiries, and support requests
Inputs, prompts, files, and content submitted through our AI services
3.2 Information Collected Automatically
When you use our website or services, we may automatically collect:
IP address
Browser type and version
Device identifiers
Operating system information
Website usage data
Log files
Session information
Referral URLs
Analytics and performance data
3.3 Information Received from Third Parties
We may receive information from:
Payment processors
CRM and automation platforms
Analytics providers
AI service providers
Business partners and integration providers
4. Legal Basis for Processing (GDPR & UK GDPR)
Where required by applicable law, we process personal data under one or more of the following legal bases:
Contract Performance
To provide requested services and fulfill contractual obligations.
Legitimate Interests
To operate, improve, secure, and grow our business.
Consent
Where consent is required by law, including certain marketing activities.
Legal Obligations
To comply with applicable laws, regulations, court orders, and governmental requests.
5. How We Use Personal Data
We may use personal information to:
Service Delivery
Provide, operate, maintain, and improve our services.
AI Processing
Process prompts, requests, and content submitted to AI-powered systems.
Customer Support
Respond to inquiries and provide technical assistance.
Payments and Billing
Process transactions and manage customer accounts.
Marketing and Communications
Send newsletters, service announcements, and promotional communications, subject to your preferences.
Security and Fraud Prevention
Protect our systems, investigate misuse, and prevent unauthorized access.
Legal Compliance
Comply with legal obligations and regulatory requirements.
6. AI-Specific Data Practices
6.1 User Inputs and Generated Outputs
When you use our AI-powered services, prompts, uploaded content, requests, and generated outputs may be processed and temporarily stored to provide the requested service and improve platform performance.
6.2 AI Model Training
Pekcan AI does not sell, license, or publicly distribute user conversations or submitted content for AI model training without explicit user consent.
6.3 Third-Party AI Providers
Our services may utilize third-party artificial intelligence providers, including:
OpenAI
Anthropic
Google Gemini
Information submitted through our services may be processed by these providers in accordance with their respective privacy policies and data processing practices.
6.4 Automated Decision-Making
Pekcan AI does not engage in fully automated decision-making that produces legal or similarly significant effects on individuals.
If you believe a significant decision has been made using automated processing, you may request human review by contacting us.
7. Data Sharing and Third-Party Service Providers
We do not sell personal information.
We may share data with trusted service providers that assist us in operating our business, including:
OpenAI
Anthropic
Google Gemini
Go High Level
Make.com
Payment processors
Cloud hosting providers
Analytics providers
These providers process data under contractual obligations designed to protect personal information.
We may also disclose information when required by law, regulation, legal process, or government request.
8. International Data Transfers
Because Pekcan AI operates globally, personal information may be transferred to and processed in countries outside your jurisdiction, including the United States and other countries where our service providers operate.
Where required by law, we implement appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
Contractual data processing agreements
Provider compliance frameworks
Other lawful transfer mechanisms
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Account Information
Retained while your account remains active and deleted upon closure, subject to legal obligations.
AI Interaction Data
Retained for operational, support, and security purposes during the active life of the account.
Financial Records
Retained for applicable accounting, tax, and regulatory periods, typically between five and seven years.
Marketing Information
Retained until consent is withdrawn or an unsubscribe request is received.
10. Your Privacy Rights
Depending on your location, you may have the following rights.
GDPR and UK GDPR Rights
Right of Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object
Right to Withdraw Consent
California (CCPA) Rights
Right to Know
Right to Delete
Right to Correct
Right to Opt-Out of Sale or Sharing
Right to Non-Discrimination
Verification
Before fulfilling certain privacy requests, we may request information necessary to verify your identity.
Exercising Your Rights
Submit requests to:
Email: [email protected]
Subject Line: Privacy Rights Request
We will respond within the timeframe required by applicable law.
11. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Operate website functionality
Remember user preferences
Analyze website performance
Improve user experience
Maintain security
You may control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
12. Data Security
We implement reasonable technical, organizational, and administrative safeguards, including:
SSL/TLS encryption
Encryption of sensitive data at rest where applicable
Access controls and authentication measures
Vendor security assessments
Regular monitoring and security reviews
While we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.
13. Data Breach Notification
If a security incident results in unauthorized access to personal information, we will take appropriate steps to investigate, mitigate harm, and notify affected individuals and regulatory authorities where required by applicable law.
14. Children's Privacy
Our services are not intended for individuals under the age of 16, or under 13 where permitted by local law.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so appropriate action can be taken.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When material changes are made, we will update the Effective Date and provide notice through our website or other appropriate communication channels.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Information
Pekcan AI
Doha, Qatar
Email: [email protected]
Website: pekcanai.com
If you are located in the European Union, United Kingdom, or another jurisdiction that provides supervisory authority rights, you may also lodge a complaint with the relevant data protection authority in your jurisdiction.
© 2026 Pekcan AI. All Rights Reserved.
